Support Services By Product

Here are some of the services that I can provide.  I can help you with most computer problems, so if you don't see what you want below, please don't hesitate to contact me.

• Computer Installations / Upgrades
• Computer Support / Troubleshooting
• Broadband Installations
• Wireless Networks
• Websites Built
• Microsoft Windows®
• Excel®
• Word®
• PowerPoint®
• Training

Do you want a new computer?  I can recommend a supplier, help you order a new system and do the complete installation for you.  I will also transfer your data across to your new computer so that you don't lose your valuable information.

Do you want an extra hard disk or DVD burner?  I can install hardware and software upgrades to your existing computer. 

We all have problems with our computer systems.  Here are a few typical ones:

• I can’t get my emails
• My printer doesn't work
• My scanner has stopped working
• My computer takes ages to close down
• My broadband has stopped working

These are just the sort of problems that I can solve for you.

Fed up with dial-up?  I can set up broadband for you on your computer, including that all-important firewall installation.

Do you already have broadband but would like to have a wireless network?  I can install a wireless network for you with proper encryption so that no unauthorised person can access your network.  If you have more than one computer, you will be able to share your network connection between all your computers.  If you wish, I can set up your network so that each computer can access files on any other computer on your network.

Would you like your own website?  I can build one for you and advise on a suitable web hosting provider according to your needs.  This is an area that I specialise in.  I have built and maintain a number of websites.  Please see my web design page for further details.

• Do you have a firewall in place?
• Do you have anti-virus protection?
• Is your computer backed up regularly?
• Do you know how to set up your wireless network?
• Do you want to share files or printers across your network?

I can provide support for all the components and functions of Windows® that normally crop up in everyday use.

"How do I .....?"  This is one of the most frequently asked questions in Excel®.  There are so many functions that most people only use about 20% of them.  I can help you with answers to straightforward questions on formatting and formula right through to advice on more complex issues and macros.

Do you use Word® simply as a glorified typewriter?  Learn how to use some of the many features of Word® to produce professional looking documents with tables, pictures, hyperlinks, cross-references, auto-numbering and many more.

Learn how to use Powerpoint® to produce your own presentations and slideshows.

I can provide personalised training sessions in any of the supported products.  Instead of attending a standard training course, you can benefit from being shown exactly what you want to know on a one-to-one basis in your own home.  Please contact me for details.